IS PERFORMANCE OF EMPLOYEES IN THE COUNTY GOVERNMENT OF NAROK ENHANCED BY CONTINUOUS PROFESSIONAL DEVELOPMENT?
Keywords:
Performance of Employees, Continuous Professional Development
Abstract
Employee performance is critical to the delivery of services in public establishments. However, notwithstanding various efforts directed toward improving employee efficiency through capacity-building initiatives, performance-related challenges are still rampant in county assemblies in Kenya. The poor performance of these institutions can further be attributed to the lack of investments continuous professional development. This study examined the effect of continuous professional development on employee performance in the County Government of Narok. A population of 250 employees of the County Government of Narok was considered. 182 respondents gave their feedback through data collected via structured questionnaires administered to support and administrative staff and interview guides for senior management. Qualitative and quantitative data analysis approaches were applied. Quantitative data was analyzed with regression analysis while qualitative data derived from thematic analysis of open-ended questions and interviews. A Cronbach's Alpha coefficient value of 0.7 for all variables were met hence considered acceptable. The discoveries were that continuous professional development was statistically significant where P-values were less than the adopted threshold P <0.05) hence enhanced the performance of employees in the County government of Narok by 60.7 percent A sole unit shift on the study variables brought a shift on the performance of employees in the County Government of Narok, Kenya. Recommendations were that there should be a conducive environment that will encourage employees to develop own personalized developments plans.
References
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U.S. Bureau of Labor Statistics. (2022). Employee Retention and Training Programs.
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United Nations Development Programme. (2023). Workforce Development in Developing Countries.
Wanyeki, M, Maina, C, Sanyanda, J., Kiiru, D. (2019). Impact Of Teamwork on Employee Performance: Study of Faculty Members in Kenyatta University. Journal of Human Resource and Leadership ISSN 2519-9099 (online). Vol.4, Issue 1, pp 1 - 8, 2019
World Bank. (2022). Global Productivity Trends and Employee Performance.
World Bank. (2023). Workforce Challenges in Africa.
Yimam, M. H. (2022). Impact of training on employee’s performance: A case study of Bahir Dar university, Ethiopia. Cogent Education, 9(1). https://doi.org/10.1080/2331186X.2022.2107301
Adu, K., & Mensah, R. (2020). The role of mentorship initiatives on employee productivity in Ghana’s local government sector. African Journal of Public Administration, 12(3), 45-62.
African Development Bank. (2022). Workforce Development in Africa. AfDB Publications.
Arunchallam, B. (2019). Effect Of Team Work on The Work Performance of Employees in The It Sector. International Journal of Advanced Research. 7. 1283-1287. 10.21474/IJAR01/9956.
Baharom, G. K., Stoverink, T. G., & Kalogiannidis, O. S. (2022). Effect of Team Building on Employee Productivity; A Case Study of Eastpharma Company in Turkey. Journal of Human Resource & Leadership 6(4), 11-20. https://doi.org/10.53819/81018102t50109
Becker, G. S. (1964). Human capital: A theoretical and empirical analysis, with special reference to education. University of Chicago Press.
Chartered Institute of Personnel and Development. (2021). Employee Training and Productivity in the UK. CIPD Journal.
Council of Governors. (2022). Capacity building and service delivery in county governments: Challenges and opportunities. Nairobi: Council of Governors Publications.
Council of Governors. (2022). County Employee Performance and Capacity Building. Nairobi, Kenya.
European Journal of Business and Management. (2022). The Role of Training in Enhancing Employee Efficiency.
Financial Times. (2023). Impact of Professional Development on Employee Performance.
Forbes. (2023). Employee Training and Job Satisfaction in the U.S.
Gange, V and Barongo, F (2023). The Effects of Training on Employee Performance: A Case of Tanzania Police Headquarters. African Journal of Empirical Research. Vol. 5 (Iss. 4) 2024, pp. 216 -225
Harunavamwe, M and Mnqayi, R (2022). Exploring the Effect of Continuous Professional Development (CPD) Programs on Employee Performance at Company A in Empangeni, KwaZulu-Natal. Expert Journal of Business and Management 9(1) pp. 22-32
Harvard Business Review. (2021). Team Collaboration and Workplace Innovation.
he general objective of this study was to investigate the effect of workplace mentoring on employee performance using the case of SOS Children’s Villages.
International Labour Organization. (2021). Global Employee Productivity Report. Geneva.
Kamau, J., & Otieno, P. (2019). The influence of teamwork on service delivery in Kenya’s public sector: A case of selected parastatals. Journal of Public Sector Management, 8(1), 23-39.
Kenya Institute for Public Policy Research and Analysis (KIPPRA). (2023). Workforce development and its impact on public service performance in Kenya. Nairobi: KIPPRA.
Kenya Institute for Public Policy Research and Analysis. (2023). Workforce Development in Kenya. KIPPRA Publications.
Kenya National Bureau of Statistics. (2022). Employee Engagement and Performance in Kenya.
Kenya School of Government. (2022). Public Sector Capacity Building.
Kenya School of Government. (2023). Enhancing governance through employee capacity building: A focus on county assemblies in Kenya. Nairobi: Kenya School of Government.
Klein, H. J., Wesson, M. J., Hollenbeck, J. R., & Alge, B. J. (1999). Goal commitment and the goal-setting process: Conceptual clarification and empirical synthesis. Journal of Applied Psychology, 84(6), 885–896. https://doi.org/10.1037/0021-9010.84.6.885
Locke, E. A., & Latham, G. P. (1990). A theory of goal setting & task performance. Prentice Hall.
Lunenburg, F. C. (2011). Goal-setting theory of motivation. International Journal of Management, Business, and Administration, 15(1), 1–6.
Mnqayi, R and Harunavamwe, M. (2021). Exploring the Effect of Continuous Professional Development (CPD) Programs on Employee Performance at Company A in Empangeni, KwaZulu-Natal. Expert Journal of Business and Management, Volume 9, Issue 1, pp.22-32, 2021
Mulu, J, Achuora, J, & Kalei, A (2023). The influence of training on performance of employees in Machakos County Government. International Journal of Social Sciences and Information Technology. 2412-0294. Vol IX Issue II, February 2023
Munyiva, L. (2021). The effect of training programs on employee performance in Kenyan public institutions: A case of government ministries. East African Journal of Human Resource Development, 7(2), 78-95.
Nafukho, F. M., Hairston, N., & Brooks, K. (2004). Human capital theory: Implications for human resource development. Human Resource Development International, 7(4), 545–551. https://doi.org/10.1080/1367886042000299843
Narok County Public Service Board. (2023). Employee performance and professional development in Narok County Assembly: An assessment of capacity-building initiatives. Narok: Narok County Government Publications.
Narok County Public Service Board. (2023). Employee Training and Performance Report.
Nduhura, T, Kasirye, Ainebyona.L, Nduhuura, C. (2024). The Effect of Teamwork on Employee Performance among Small and Medium Enterprises in Kampala. A Case Study of Exquisite Solution Limited. 335-345.
Nigerian Economic Summit Group. (2022). Workforce Productivity in Nigeria.
Nkiru, P and Ofobruku, S. (2019). Effects of Mentoring on Employees' Performance in Selected Family Business in Abuja, Nigeria. Singaporean Journal of Business Economics and Management Studies. 4. 10.12816/0019684.
Nyamori, S. (2020). The Effect of Workplace Mentoring on Employee Performance: A Case Study of SOS Children’s Villages. URI: http://erepo.usiu.ac.ke/11732/1487
O’Neil, H. F., & Drillings, M. (1994). Motivation: Theory and research. Lawrence Erlbaum Associates.
Odunayo, H. A. (2022). The effect of mentoring on employee performance of selected small and medium scale enterprises in Lagos State, Nigeria. American Journal of Humanities and Social Sciences Research (AJHSSR). Volume-6, Issue-8, pp-86-98
Organization for Economic Co-operation and Development. (2020). Employee Performance and Training Strategies.
Rwandan Ministry of Labor. (2023). Workforce Efficiency and Training Programs in Rwanda.
Schultz, T. W. (1971). Investment in human capital: The role of education and research. Free Press.
Shiri, R., El-Metwally, A., Sallinen. M, Pöyry, M, Härmä, M, Toppinen S. (2023). The Role of Continuing Professional Training or Development in Maintaining Current Employment: A Systematic Review. Healthcare. 11. 2900. 10.3390/healthcare11212900.
Shiri, R., El-Metwally, A., Sallinen, M., Pöyry, M., Härmä, M., & Toppinen-Tanner, S. (2023). The Role of Continuing Professional Training or Development in Maintaining Current Employment: A Systematic Review. Healthcare (Basel, Switzerland), 11(21), 2900. https://doi.org/10.3390/healthcare11212900
Soegiarto. I., Jihan, N., Rahmadhani, M. and Ilham, I. (2024). Effects of Leadership Development Programs, Mentorship, and Employee Empowerment on Organizational Performance. International Journal of Business Law and Education. 5. 2024. 10.56442/ijble.v5i2.755.
Sweetland, S. R. (1996). Human capital theory: Foundations of a field of inquiry. Review of Educational Research, 66(3), 341–359. https://doi.org/10.3102/00346543066003341
U.S. Bureau of Labor Statistics. (2022). Employee Retention and Training Programs.
United Nations Development Programme (UNDP). (2023). Improving workforce efficiency in public institutions: The role of training and mentorship initiatives. New York: UNDP.
United Nations Development Programme. (2023). Workforce Development in Developing Countries.
Wanyeki, M, Maina, C, Sanyanda, J., Kiiru, D. (2019). Impact Of Teamwork on Employee Performance: Study of Faculty Members in Kenyatta University. Journal of Human Resource and Leadership ISSN 2519-9099 (online). Vol.4, Issue 1, pp 1 - 8, 2019
World Bank. (2022). Global Productivity Trends and Employee Performance.
World Bank. (2023). Workforce Challenges in Africa.
Yimam, M. H. (2022). Impact of training on employee’s performance: A case study of Bahir Dar university, Ethiopia. Cogent Education, 9(1). https://doi.org/10.1080/2331186X.2022.2107301
