TECHNOLOGY AND INTELLIGENCE LED POLICING IN NAIROBI CITY COUNTY, KENYA
Abstract
This study evaluated the determinants of use of technology in intelligence policing in Nairobi City County, Kenya. The Unified Theory of Acceptance and Use of Technology and Ratcliffe Model were relied on in this study. The research design used was descriptive, with the populace being the DCI department in Nairobi City County comprising of 175 staff from 13 sub departments. The sample was 91 respondents drawn from the target population through stratified sampling. Data was sourced utilizing questionnaires. Additionally, questionnaire was tested to ascertain the validity and reliability. Reliability was done based on the Cronbach’s alpha whose threshold was 0.70 and from the results all variables were reliable. Analysis was done using SPSS version 24. Based on the regression output in performance expectancy has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 0.807 while the p value is .003 which indicate significance. Based on the regression output perceived credibility has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 1.025 while the p value is .000 which indicate significance. Based on the regression output, effort expectancy has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 0.318 while the p value is .043 which indicates significance. Based on the regression output facilitating conditions has a positive and significant effect on intelligence policing and crime investigations in Nairobi City County. The regression coefficient is 0.616 while the p value is .020 which indicates significance. The research concluded that technology has a significant effect on intelligence led policing in Kenya specifically in crime investigations. Specifically the study concludes that performance expectancy, perceived credibility, effort expectancy and facilitating conditions of technology have significant and positive effect on the intelligence led policing and crime investigation process. Based on the findings, the study recommended that there should be adequate security features in the technology used in intelligence policing and crime investigations. Secondly the study recommends that DCIO should invest more in the upgrading of its investigative systems and technologies to simplify investigation processes. The study also recommended the improvement of computer crime mapping systems to help in intelligence policing. Finally the study recommended that the investigative agencies should recruit more confidential informants as they are very vital in intelligence policing.
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